Frequently asked questions

What should you do if you lose your mobile phone or if it is stolen?

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Why is it impossible to find individual securities in LLB Online Banking?

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What do I find under Finances?

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What is the dashboard?

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How do I request a statement of assets online?

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I do not have a mobile device. Can I use the LLB Online Banking services nonetheless?

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Can I activate a second mobile device for LLB Online Banking?

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Can a placed exchange order be changed?

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Can a market order be changed after it has been placed?

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Until when can a market order be cancelled?

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